Utility Billing Division

Utility Billing Division is located on the 1st floor

Office hours: Monday – Friday from 8:00 AM to 5:00 PM. Closed on City Holidays

Services

Lincoln provides water, sewer, and garbage services to all residents within the incorporated City limits. The services are billed on a monthly basis.

The charges for all three services are combined on one bill, which is mailed between the eighth and the twelfth of each month. Utility accounts are considered delinquent if not paid within thirty days after the due date per the City's Ordinance No. 888B, Section 13.04.230 and a ten percent penalty for all fees or charges would be imposed at that time. 

The City is in the process of a rate study for water, wastewater (sewer) and garbage.  Find more info here.

Assistance for water and wastewater bills is now available to qualified households through Project Go.

Utility Assistance Application

On September 12, 2023, the City Council of the City of Lincoln created a utility financial assistance program for low-income account holders.

This program will last for six months unless it is extended by the City Council.  A limited, one-time funding source has been used to provide financial assistance.


In order to be eligible, the account holder must already be a participant in a low-income program such as CalFresh, CalWorks, LiHEAP, LiWHAP, Medi-Cal, WIC, PG&E Care, etc.  Evidence of participation in a low-income program is required. Examples of income levels for these programs can be found here.


Click this link to the Utility Assistance Application and return it to the city.  Applications and evidence of participation in a low-income program may be submitted via email to Utilitybilling@lincolnca.gov or mailed to Utility Billing, 600 6th Street, Lincoln CA 95648 or drop off in person to the Utility Billing Counter at 600 6th Street, Lincoln CA 95648.


Para la versión en español por favor oprima en este enlace para Solicitud de Asistencia de Utilidades.

Approval should occur by the next billing cycle after the application has been received.  A credit of $23.00 will be applied monthly for 6 months.