Utility Billing New Account Workshops & Help Desk

Get assistance setting up your account on the new Utility Billing Portal during one of our workshops at the Twelve Bridges Library:

January 22, 2026

1:00 - 3:00pm

January 29, 2026

3:00 - 5:00pm

You can also visit our Help Desk at City Hall:

• January 22 from 9:00am - 1:00pm

• January 26 from 9:00am - 3:00pm

• January 27 from 9:00am - 3:00pm

• January 28 from 9:00am - 3:00pm

• January 29 from 9:00am - 3:00pm

Please bring a device that has access to your email and the letter with your NEW account number and customer ID. If you need assistance setting up autopay, please also bring checking account information or a credit card.