Phone System Outage

We would like to inform City of Lincoln residents that our phone system provider is currently experiencing nationwide outages and connectivity issues. As a result, residents may encounter difficulties when attempting to make or receive calls to and from City offices today.
We are actively working with our vendor's support team to resolve the situation as quickly as possible. We will provide updates and notify the public once the issue has been addressed.
Please Note:
911 and Non-Emergency Phone Lines:Please be assured that this outage does NOT affect emergency services. 911 and non-emergency phone lines are fully operational and remain available for any urgent needs.
- Public Works and Utility Billing: If you need to reach Public Works or inquire about Utility Billing, please use the contact information below:
- Public Works: [email protected]
- Utility Billing: [email protected]
- Report a Problem: If you need to report a problem to Public Works, please visit our Report a Problem page.
We apologize for any inconvenience this may cause and appreciate your understanding as our vendor works to resolve the issue. Thank you for your patience.