To minimize the spread of COVID-19, the City will be reducing service levels to essential services only. All City Hall offices are closed, except the main customer service counter (which is now open Monday-Friday from 8AM-5PM), Development Services, and the Permit Counter which is also open 8AM-5PM. See the Essential Services guide under the News Section for more details.



The Water Department provides potable water service to all residential and commercial customers within the City of Lincoln. The Department is comprised of the following core services:

  • Water distribution
  • Water quality maintenance and testing
  • Water leak/break repair
  • Well Water site maintenance and distribution
  • Partnership with PCWA, NID, and other water distributor/wholesalers
  • Collaboration with the State Water Resources Board and Regional Water
  • Authority on regulations and enforcement
  • Execution of the approved 2010 Urban Water Management Plan

Go here for Water Master Plan. 

Contact Information

Jeff Miller, Utilities Maintenance Services Supervisor or (916) 434-2450


Urban Water Management Plan (UWMP)

UWMP Appendix - Part 1

UWMP Appendix - Part 2

Water Hotline

To report water waste and misuse of water, please call Public Works at (916) 434-2450. 

Water Efficiency Legislation FAQ Sheet

Important information about upcoming water legislation

Water Refund Preliminary Settlement

See the water refund fact sheet for information about the settlement in the dispute about the residential water rate structure.

Kitec Plumbing Product Defect Assistance

Important information about Pressure Checks and Kitec Pipes


High-Efficiency Appliance Rebate Applications

     Have you recently purchased a high-efficiency toilet or washing machine? You may be eligible for a refund. Apply with one of the forms below.






For more information or to report an issue, please call Public Works at (916) 434-2450 or e-mail