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To minimize the spread of COVID-19, the City will be reducing service levels to essential services only. All City Hall offices are closed, except Development Services  and the Permit Counter (temporarily on the first floor) which is open Monday-Friday from 9AM-3PM. See the Essential Services guide under the News Section for more details.

COVID-19 FAQ

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COVID-19 FAQs

This page is updated as information becomes available. Please check back frequently for updated information.


1. What does the Governor’s March 19th Stay Home Executive Order mean for me and my family? 

On Thursday, March 19, Governor Gavin Newsom issued an executive order requiring Californians to stay home in an effort to stop the spread of COVID-19, except for essential needs. This followed a similar directive from the Placer County Health Officer.

For most people, this means you and those you live with should remain at home. You are allowed to leave your home for specified reasons to make sure you have the necessities for day-to-day life, such as getting food and medical supplies. You are also allowed to go outside, to walk, bike or otherwise exercise, so long as you do not congregate in a group and maintain at least six feet of distance between you and other people that are not in your household.

 

2. How long will the order last?

The state order is currently in place until further notice or until it is extended, rescinded, superseded, or amended in writing by the governor.

 

3. Is the order mandatory or just guidance?

The state order is mandatory. It is critical for everyone to follow these precautions to prevent the spread of COVID-19 and protect themselves, their loved ones, friends, neighbors and the whole community.

 

4. What is the difference between “staying at home" and “social distancing"? 

Staying home is a rigorous form of social distancing. Staying at home means:

  • Only going out for “essential activities," to work for an “essential business," or for “essential travel" as those terms are defined in the Order
  • Stay 6 feet or more away from others
  • No formal gatherings

The other principles of social distancing and mitigative hygiene will continue to be applied whenever feasible. These include washing hands, using hand sanitizer, disinfecting surfaces, not going out if sick, and staying at least six feet away from others.

 

 5. What are “essential activities"?

Essential activities include those:

1. Maintaining the health and safety of oneself and their family or household members (including pets). This includes, but is not limited to, obtaining medical supplies or medication, visiting a health care professional, or obtaining supplies needed to work from home.

2. Obtaining necessary services or supplies for oneself and their family or household members, or delivering those services or supplies to others. This includes, but is not limited to, obtaining canned food, dry goods, fresh fruits and vegetables, pet supplies, fresh meats, fish, and poultry, other household consumer products, and products necessary to maintain the safety, sanitation, and essential operation of residences.

3. Engaging in outdoor activity, such as walking, hiking, or running, provided six feet of spacing is maintained between people who are not members of the same household.

4. Performing work providing essential products and services at an Essential Business or to otherwise carry out activities specifically permitted in this Directive, including Minimum Basic Operations.

5. Caring for a family member or pet in another household.

(Go here for State definition of Essential Critical Infrastructure Workers)

 

6. Why is there a need for such extraordinary measures?

Due to the outbreak of the COVID-19 virus in the general public, which is now a pandemic, there is a public health emergency throughout Placer County. Some individuals who contract the COVID-19 virus have no symptoms or have mild symptoms, which means they may not be aware they are carrying and spreading the virus. Because people without symptoms can transmit the disease, and because evidence shows the disease is easily spread, gatherings can result in transmission of the virus. The scientific evidence shows that at this stage of the emergency, it is essential to slow virus transmission as much as possible to protect the most vulnerable and to prevent the healthcare system from being overwhelmed. One proven way to slow the transmission is to limit interactions among people to the greatest extent practicable. By slowing the spread of COVID-19, we can preserve critical and limited healthcare capacity in the county.

 

7. Why now?

With the growing number of COVID-19 cases in Placer County and surrounding communities, these actions are necessary to slow the rate of spread. The Health Officer will reevaluate and take further action as necessary and as further data becomes available.

 

8. Am I allowed to leave my home at this time?

 Yes. Individuals may leave their place of residence for essential activities including:

  • Maintaining the health and safety of oneself and their family or household members (including pets). This includes, but is not limited to, obtaining medical supplies or medication, visiting a health care professional, or obtaining supplies needed to work from home.
  • Obtaining necessary services or supplies for oneself and their family or household members, or delivering those services or supplies to others. This includes, but is not limited to, obtaining canned food, dry goods, fresh fruits and vegetables, pet supplies, fresh meats, fish, and poultry, other household consumer products, and products necessary to maintain the safety, sanitation, and essential operation of residences.
  • Engaging in outdoor activity, such as walking, hiking, or running, provided six feet of spacing is maintained between people who are not members of the same household.
  • Performing work providing essential products and services at an Essential Business or to otherwise carry out activities specifically permitted in this Directive, including Minimum Basic Operations.
  • Caring for a family member or pet in another household.

 

9. Should I stock up on necessities such as food and medicines?

No. You will continue to be able to purchase these items whenever you need them, as stores selling necessary items like grocery stores, pharmacies, and hardware stores will remain open. Please continue to buy normal quantities of these items. This will ensure that there is enough for everyone. If someone in your household gets COVID-19, everyone will need to stay home for two weeks, so it is a good idea to have 2 weeks of food and supplies on hand, but more is not necessary.

 

10. Will all business offices and stores be required to close? What are “Essential Businesses"?

No. “Essential Businesses/Essential Critical Infrastructure" may stay open and their employees may leave home to go to work. Placer County businesses should now refer to the State’s “Essential Critical Infrastructure Workers” list released following the state Executive Order to determine if their business is essential/critical.

 

11. What if my business is not considered an Essential Business? Does this directive require that I shut down my business facility?

You and your employees are allowed to perform “Minimum Basic Operations" on site at your workplace, so long as employees maintain a distance of six feet from one another to the greatest extent feasible. Minimum Basic Operations include: The minimum necessary activities to maintain the value of the business’s inventory, ensure security, process payroll and employee benefits, or for related functions. The minimum necessary activities to facilitate employees of the business being able to continue to work remotely from their residences. Your employees can also work from home if their jobs are ones that can be performed remotely.

  

12. Are daycares still open? Can my babysitter still come to the house?

Yes. Daycares are still open, but only for children of parents working in essential sectors. Daycare centers that remain open should employ heightened cleaning and distancing requirements. Babysitters may also come to the house to care for minors of parents working in essential sectors.

 

13. What about short-term rentals?

The Placer County Health Officer is providing the following clarifications regarding recently issued stay-at-home directions:

Based on the Governor’s Executive Order dated March 19, 2020, and corresponding guidance, short-term rental units (as defined in County Code) are not permitted to operate for commercial purposes and may continue to operate only for the following limited purposes:

  1. To provide COVID-19 mitigation and containment measures (for example, isolation and quarantine or the housing of displaced persons or the homeless);
  2. To provide housing for essential critical infrastructure workers; and
  3. For use by the property owner and his/her immediate family members.
  4. As defined in the Health Officer Directive issued March 19, 2020, Essential Travel does not include leisure or vacation travel. Residents should shelter at their place of residence and not travel to other communities to shelter there.

 

14. What if I see a bar, restaurant with dine-in customers or other non-essential businesses still operating in Placer County?

If you have concerns about events or other community activities that are not adequately incorporating social distancing in adherence with our directive or the state Executive Order , please email COVID19Info.NO-REPLY@placer.ca.gov with “Community Concern” in the subject line, and provide the name and contact information of an activity organizer/owner so that Public Health can reach out to provide guidance and education. Public Health will evaluate and prioritize based on risk level. Placer County law enforcement does not plan to arrest individuals for noncompliance at this time.

 

15. I lost my job, where can I apply for a new job?

The state Employment Development Department (EDD) provides a comprehensive range of employment and training services in partnership with state and local agencies and organizations, and has instituted special programs in response to COVID-19. See the EDD website for more information.

In addition, companies such as Safeway, Raley's, Walmart, and others have announced the need for large numbers of new employees amid the COVID-19 outbreak. We encourage you to search for jobs directly at those company’s and other hiring websites.

 

16. I may need to layoff my employees, or I have been laid off or furloughed. Where can I get help?

Visit the state’s Labor and Workforce Resource Agency website for information on disability and unemployment insurance, paid family leave, and paid sick leave.

 

17. What should I be doing to protect my employees from COVID-19?

The California Department of Industrial Relations has extensive guidance on this topic.

 

18. Can I file an insurance claim for losses due to COVID-19?

Review your insurance policies and contact your insurance company or agent to discuss what options may be available to you. Each situation is unique and the claims process will vary depending on your business and your insurance policy. Inform your insurance company that the City of Lincoln has adopted a Local Proclamation of Emergency. For more information visit the California Department of Insurance website and review their COVID-19 response programs.