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To minimize the spread of COVID-19, the City will be reducing service levels to essential services only. All City Hall offices are closed, except Development Services  and the Permit Counter (temporarily on the first floor) which is open Monday-Friday from 9AM-3PM. See the Essential Services guide under the News Section for more details.

Essential Services Guide

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Essential Services and Hours of Operation Guide
Effective Through May 4th

To minimize the spread of COVID-19, the City will be reducing service levels to essential services only. All City offices are closed to the public, with the exception of Development Services and Permit Counter (temporarily located in the City Manager's office on the first floor of City Hall) will be open daily from 9 AM to noon, Monday through Friday.

 Below is the status of each essential service:

Police
✅ Responding to all calls.
✅ Online crime reporting is operational and is still a great option for reporting certain crimes.
❌Police Station lobby is closed. Please file reports online or via (916) 645-4040. There is also a phone outside of the lobby which connects to Dispatch.
❌ Not providing LiveScan services (until further notice).
❌ Golf cart registration is temporarily suspended.

Fire
✅ Responding to all calls.

Public Works
✅ Garbage picked up on regular schedule.
✅ No interruption in water service.
✅ No interruption in sewer service. Please do not flush wipes down the toilet (even flushable wipes).
✅ Airport is still open.
✅ Parks are open for now. 
❌ Curbside/universal waste items will not be picked up; only items in garbage cans will be picked up
❌ All playgrounds are closed
❌ All dog parks are closed

Recreation
❌ All recreations sports, programs, and classes are cancelled/postponed through May 4th (subject to change).
❌ All facility and field rentals are cancelled through May 4th (subject to change).
❌ Community Center is closed.
❌ Spring Break Kids Kamp is cancelled.

Library
❌ Library is closed through May 4th (subject to change).
❌All Library room rentals are cancelled.
❌Late fees related to the closure will be waived.
❌ Library book drops are closed; all due dates are extended to June 1. 
✅ Online resources, collections, and programs are available. 
✅ Lincoln residents without a library card may apply for a digital resources library account here.

Utility Billing
❌Utility Billing counter is closed.
✅ You may make payment online or place your payment in the payment box located in the City Hall lobby or parking lot.

Development and Permits
✅ The Development Services and Permit Counter (temporarily located on the first floor of City Hall) will be open daily from 9 AM to noon, Monday through Friday.
✅ Over-the-counter permits will be issued the next day.
✅ Other development services (Engineering, Building, and Planning) will be available by phone.

All Other Departments
❌ All other departments are closed to the public, but are available via email.

Please check back frequently for updates.