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This page of the website is designed for both residents and the media to keep abreast of the latest news, events and public safety information.

For immediate assistance, contact the City's Public Information Office:

Kathryn Hunt 
Library Manager/Public Information Office
Lincoln Public Library
485 Twelve Bridge Drive
Lincoln, CA 95648

916-434-2406
Kathryn.Hunt@lincolnca.gov

WATER REFUND LOOK-UP TOOL

Use the City's Water Refund Look-Up Tool to find out if you are due a refund.

Post Date:08/21/2018 2:43 PM

Follow the instructions on the page and the Water Refund Look-Up Tool will estimate your refund.

 

water_LookUpTool 

On March 13, 2018, City Council directed staff to Issue additional refunds to any customer who paid greater than the cost to provide service (set by the settlement agreement at $2.76 per thousand gallons) throughout the entire rate period (January 1, 2014 until such time the new rates are adopted and implemented).

The Water Refund Lookup Tool currently only provides refund information for single-family residential customers for the first refund period established by the settlement agreement (February 2016 to March 2017). 

The Water Refund Lookup Tool will be modified to include refund information for non-residential and multi-family customers and to include the newly approved refund period, after the issuance of the first round of refunds is complete.

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